Once the DNS settings have been properly configured, your email service is ready to be used. Now, you need to create email accounts for users on your Domain. You can either add one user account at a time or multiple accounts at once.
Create a new email account
To add a new email account, follow the steps below:
- Login to your client area, click on Services>>> My services.
Click on the Email hosting service.
- Go to the product page for your email hosting product you have purchased. Click on Manage Email Accounts. You will be redirected and automatically logged into the admin area of your email hosting account.
- Under Actions, click on Add User.
- Enter the necessary details needed to create the account. It is advisable to add an alternate email address, so all-important communication, such as password reminders, related to the account you are creating will be sent to this address.
- Click on Add User button to complete the creation of the account
Once the account is created, a success page will be displayed. This page will provide details of the account that you have added, including a password that is generated for the user and server details for configuring the account in a desktop email client such as Outlook or Thunderbird. This information will automatically be emailed to the alternate email address you have provided.
